This Privacy Policy explains how Zanara Labs LLC ("Koneksyon," "we," "us," or "our") collects, uses, stores, shares, and protects personal information when you use the Koneksyon platform, including the mobile app and website.

By creating an account or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

1.1 Information You Provide

• Name, email address, phone number
• Date of birth, gender, location
• Profile photos and videos
• Bio, prompts, and cultural preferences
• Payment information (processed by third-party providers)
• Messages and communications sent through the platform
• Identity verification documents

1.2 Information We Collect Automatically

• Device type, operating system, and app version
• IP address and approximate location
• Usage patterns, feature interactions, and session data
• Push notification tokens
• Log data and error reports

1.3 Information From Third Parties

We may receive information from verification providers, payment processors, app stores (Apple, Google), and other third-party services integrated with the platform.

• To create and manage your account
• To provide matching, discovery, and messaging features
• To verify your identity and prevent fraud
• To moderate content and enforce our Community Guidelines
• To process payments and manage subscriptions
• To send notifications, updates, and safety alerts
• To improve the platform using analytics and AI systems
• To comply with legal obligations
• To respond to support requests
• To operate the Ambassador Program if applicable

3.1 With Other Users

Your profile information, photos, and content you choose to share are visible to other users on the platform according to your privacy settings.

3.2 With Service Providers

We share information with trusted third-party providers including Supabase (infrastructure), payment processors, verification providers, analytics services, and cloud storage providers. These providers are bound by confidentiality obligations.

3.3 For Legal Reasons

We may disclose information to comply with law, respond to legal requests, protect users or the public, or enforce our Terms of Service.

3.4 Business Transfers

In connection with a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

Your data is stored and processed using Supabase infrastructure. We implement industry-standard security measures including encryption, access controls, and monitoring to protect your information.

No system is 100% secure. Koneksyon is not liable for unauthorized access, cyberattacks, or data breaches beyond our reasonable control. You are responsible for keeping your account credentials confidential.

5.1 Access & Correction

You may access and update your profile information at any time through the app settings.

5.2 Account Deletion

You may request account deletion through the app. Deleting your account does not automatically cancel active subscriptions. Some information may be retained for legal compliance, fraud prevention, or safety purposes.

5.3 GDPR Rights (EEA & UK Users)

• Access to your personal data
• Correction of inaccurate data
• Deletion of personal data
• Restriction of processing
• Data portability
• Objection to certain processing
• Withdrawal of consent

5.4 California Rights (CCPA/CPRA)

California residents may request access to, deletion of, or correction of their personal information. Contact us at support@koneksyondatingapp.com to exercise these rights.

Our website may use cookies and similar technologies. See our Cookie Policy for full details. The mobile app does not use browser cookies but may use device identifiers for analytics and security purposes.

Koneksyon is strictly for users aged 18 and older. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, we will remove it and delete associated data promptly.

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Continued use of the Services after changes constitutes acceptance of the updated policy.

If you participate in the Koneksyon Ambassador Program, we collect and store additional information including your legal name, payment method and details, referral code, referral activity, commission earnings, and payout history.

This information is used solely to operate the Ambassador Program, calculate and process commissions, and maintain audit records as required by law.

For privacy questions, data requests, or to exercise your rights, contact us at:

privacy@koneksyondatingapp.com

support@koneksyondatingapp.com

Koneksyon — operated by Zanara Labs LLC · Florida, United States